Employers and employees in WA now have the option to use the new online reporting system for making reports to Worksafe WA Online, from any location, in addition to the previous options of: in person; in writing; by fax or telephone.
The recent addition of the new online service means that the reporting of hazards, incidents, and injuries, can now easily be made 24 hours a day, at the convenience of the employer or employee.
The new system also removes the restrictions of the past where it was necessary to make a phone call during business hours. This is especially helpful when employees feel they need privacy to make such reports.
There are always cases where the employee would rather make their complaint anonymously, however this is not possible on the new online service, due to the fact that Worksafe feel it is necessary for their inspector to be able to contact the complainant direct to obtain further information and conduct balanced investigations where necessary. However, confidentiality will be protected, with the introduction of a reference number for all online reports.
The online system will require contact information from the person making the report, after which a reference number will be given. This will confirm that the complaint has been lodged and allows the complainant to add further information to that report at a later date, or to follow upon the progress of any investigations.
This reference number will only be given to the person who made the original report, which will ensure that they, and Worksafe alone will have access to the details of the complaint. This will protect them with regards to their confidentiality.
Worksafe always encourage workplace consultation with regards to hazards and incidents, which should always be reported directly to the employer, or their elected Health & Safety representative. However, where people find that consultation does not resolve the issue, a report can be made to Worksafe, and a request can be made for an independent inspection/investigation.
The reporting of certain types of injuries and diseases to WorkSafe are required by law, and failure to report these can lead to prosecution.
For more information on Worksafe WA’s online reporting system, or to make a report, access can be found on WorkSafe’s website
Reference : Department of Commerce, WA