This webinar will provide an updated introduction to Human & Organisational Performance (HOP), including principles, terminology and key concepts. It will cover important topics including Blue Line vs Black Line (WAI vs WAD), asking better questions, and the importance of understanding and improving how everyday work happens.
Andy is the CEO of Southpac Group as well as being an active facilitator, lead auditor and consultant. He has led the development of innovative training and assurance programs covering Leadership, Quality, Safety and Continual Improvement all with a focus on the critical role of people. Andy is a postgraduate of the Griffith University Safety Science Innovation Lab in Brisbane, Australia and is a passionate proponent of cutting-edge leadership concepts and safety science.