A case for operational learning
Presented By Becky Picton, Human Factors and HOP Facilitator, Southpac
What’s covered?
Operational Learning is a Human and Organisational Performance (HOP) based technique of learning from those closest to the work to gain operational intelligence.
During this session we will introduce operational learning, what it is, what it isn’t and how it can be used across industry as a proactive means to learn and improve before negative events occur, improving both work and safety performance.
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Presented by
Becky Picton
Southpac InternationalBecky has joined the Southpac team from the UK, where she was a Senior Human Factors Specialist for the UK’s leading provider of air traffic control services. She has a Master’s Degree in Psychology and has led and delivered an extensive range of training programs centered around safety and human performance, including both one-to-one and group resilience and human performance coaching.
Throughout her career, Becky has developed a passion for human-centered system design and optimising human performance, as well as coaching and mentoring.
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