The first principle of safety differently is engaging people as a solution to harness, rather than a problem to control. Human-centred design is built upon this principle. For too long safety has focused on creating controls that constrain people rather than focusing on harnessing the knowledge of those that do the work.
Stanford University Design Center has crafted the ideas of user experience and human-centred design to solve intractable problems their source. This webinar introduces you to the concepts of user experience and human-centred design and how to harness them for operational safety excellence.
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About Kelvin Genn
Kelvin Genn is the Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees.
More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure.
As a Board Member for NSW Health, Kelvin has worked as the NSW Health Director for Clinical Quality and Patient Safety. He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health.
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