Module

Incident Reporting

guides the user through root cause analysis

Answer the Who? What? When? Where? Why? And How?

Understand how an incident occurred and take action to prevent it from reoccurring.

The Incident Reporting module is a critical tool in any safety management system. The focus of incident investigation is prevention, and hence the myosh module is well structured and looks beyond blaming individuals. The module guides the user through root cause analysis, answering the vital Who? What? When? Where? Why? and How?

What does it do?

  • Users can log different types of incidents – injury, environment, equipment, near miss etc
  • Nominated people can classify and investigate incidents
  • Notifications sent when incidents occur
  • Provides a structured risk based investigation process
  • Email driven sign off and authorisation processes
  • Guides root cause analysis
  • Link to or create a hazard from an incident
  • Include in KPI reports
  • Assign corrective actions from an incident
  • Remind users which incidents require their attention

What reports can I create?

  • Customise your own using filters to select required records and fields to display
  • Export to Excel
  • Updates KPI Statistics
  • Lost Time Injuries LTIs and LTIFR (frequency rates)
  • All Injury Frequency Rates AIFR
  • Medical Treatment Injuries MTIs
  • Total Recordable Injury Frequency Rates TRIFR
  • Graphical and tabular formats, defined by different parameters – bodily location, classification etc
  • Time from logging, to investigation completion to sign off
  • KPI reports – view target versus actual for any level of your organisation
  • Much more…

Can I configure the module?

  • Add new or remove values from existing fields through a simple to use web interface
  • Add different incident types
  • Define notification profiles
  • Use your own organisation risk matrix
  • Note : Customisational functionality varies between products.

Workflow

  • User logs incident
  • Supervisor classifies and investigates
  • Authoriser signs off, sends back or refers to others for comments
  • Notifications to remind specific people to record shifts lost information

Integration

  • Integrate with payroll, HR or ERP systems for automated work hour and employee updates
  • Links to action management and hazard management modules

Incident Reporting Demonstrations

Logging an Incident on a Desktop


Length : 8:52
Version : myosh Viking
This video demonstrates how to log an incident on a desktop.

Incident Investigation – Part 1

Length : 6:17
Version : myosh Viking
Reviewing and adding small changes to an incident that has already been created. A step before the Incident Investigation process starts.

Incident Investigation – Part 2

Length : 4:33
Version : myosh Viking
This video demonstrates how to begin the investigative part of Incident Management.

Incident Investigation – Part 3

Length : 6:25
Version : myosh Viking
This video demonstrates how to complete the Investigation process and send it off for review and sign off.


Report the way you want to

  • Create customisable reports using filters for specific records and insights. Download an example report here.
  • Export data to Excel or PDF.
  • Monitor key safety metrics such as Lost Time Injuries (LTIs), All Injury Frequency Rates (AIFR), and Total Recordable Injury Frequency Rates (TRIFR), among others.
  • Utilise graphical and tabular formats for detailed analysis, tailored by various parameters such as bodily location, classification, etc.
  • Track the timeline from incident logging through to investigation completion and official sign-off, ensuring efficient process oversight.
  • Generate KPI reports to compare target versus actual performance across any organisational level, supporting strategic safety improvements.

Insert screenshot of graphical widgets that display example incident data

Customise to suit your workforce

Unlock the full potential of your incident reporting with versatile configurable features:

  • Easily add or remove values from fields via a user-friendly web interface.
  • Introduce various incident types to cover all incidents, including injuries, near misses, environmental incidents, and property damages. These can link to associated records in other modules as appropriate, like Injury Management.
  • Set up notification profiles to keep the relevant team members informed. Exercise full control over which user roles can view what sections of a given record.
  • Tailor the software using your organisation’s specific risk matrix for safety management that meets your established standards.

Note: Customisation functionality varies between subscription tiers.

Integrate with your existing systems*

The incident reporting system accommodates integration with existing payroll, HR, or ERP systems, for automatic injection of work hours and employee updates. This feeds into calculated incident rates weighted by hours worked per site/department/etc.

The incident reporting module also connects with action management and hazard management modules, allowing for a comprehensive approach to workplace safety and compliance that is wrapped up in a guided flow. These integration options streamline workflows, automates updates, and promotes a unified safety management strategy across your organisation.

Simplify your incident reporting to 3 steps

  1. Step 1: Log & Alert - Incident is logged by the user, triggering immediate alerts to supervisors and relevant parties via interface notifications or email.
  2. Step 2: Investigate & Document - Supervisor conducts a thorough investigation, documenting findings and any relevant attachments such as photos or videos. If the supervisor finds the risk to be sufficiently low, the incident is closed off instead.
  3. Step 3: Review & Resolve - Authoriser reviews the compiled report, provides final sign-off, or requests further action. 
  4. Step 4: Follow-ups - Notifications are triggered to remind specific people to perform additional actions like recording shifts lost information.

FAQ: What features make this module effective for incident investigation?

The incident investigation module offers detailed analysis tools through customisable data visualisation widgets, root cause identification processes, and corrective action planning to thoroughly investigate and resolve incidents.

FAQ: Can I use myosh specifically for near miss reporting?

Absolutely, the near miss reporting workflow is a dynamic option within the incident reporting form to easily capture, analyse, and address near misses. The ‘near miss’ flag can be used to parse data for separate reporting/visualisation. [insert image of incident widget that shows near misses as category]

FAQ: How do I log a new incident in your system?

With myosh’s incident management software, logging a new incident is straightforward. Watch a video tutorial that guides you through the process step-by-step.

FAQ: How can I learn more about using your incident reporting module?

For a comprehensive understanding of myosh’s incident reporting software, a detailed walkthrough of the incident investigation process, and a comprehensive user manual for the module is available, in addition to the video tutorial noted above. Full documentation is similarly available for all other modules.

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