SafeWork NSW has intensified its focus on psychological health and safety in workplaces, particularly in organisations with 200 or more workers, including the public sector.
SafeWork NSW has intensified its focus on psychological health and safety in workplaces, particularly in organisations with 200 or more workers, including the public sector.
When inspectors respond to service requests—even those unrelated to psychological health—they will now assess whether workplaces are meeting their obligations to manage psychosocial hazards. Non-compliance will lead to regulatory action.
To help workplaces meet their duties under the Work Health and Safety (WHS) Act, SafeWork NSW recommends referring to the Code of Practice: Managing Psychosocial Hazards at Work. This code provides practical guidance for Persons Conducting a Business or Undertaking (PCBUs), officers, workers, and other duty holders to ensure compliance.
The WHS Act requires workplaces to identify and manage risks to psychological and physical health and safety.
Actions outlined in the code may not fully meet all obligations, so workplaces should always refer to the WHS Act and regulations directly.
PCBUs must protect workers, including employees, contractors, trainees, and volunteers.
A duty of care also extends to others who may be affected by business operations, such as visitors and customers.
Effective controls are essential to eliminate or minimise hazards and risks.
Psychosocial hazards include factors like excessive workloads, poor workplace culture, or bullying, which can harm workers’ psychological or physical health. These risks are as critical as physical hazards and must be addressed proactively.
To ensure compliance:
Proactively managing psychosocial risks not only protects workers but also reduces the likelihood of enforcement actions by SafeWork NSW.
Sources:
Code of Practice: Managing psychosocial hazards at work - Safe Work NSW
SafeWork inspectors are ramping up checks on psychological heath and safety in NSW workplaces - Safe Work NSW